Refund Policy – AllPro Property Maintenance LLC
At AllPro Property Maintenance LLC, we work hard to make sure every job is done right the first time. Your satisfaction matters to us, and we want our refund policy to be simple and fair for both you and our team.
If you are not satisfied with the quality of our work, please contact us within 48 hours of the completed service. We will review your concern, offer a touch-up or re-service of the specific area when reasonable, and work with you to find a fair solution. We do not offer automatic cash refunds for completed services, but we are committed to making things right whenever possible.
Cancellations & Rescheduling
You may cancel or reschedule your appointment up to 24 hours before the scheduled time at no charge. Cancellations made less than 24 hours before the appointment may be subject to a cancellation fee of up to 50% of the quoted service price, to cover time and scheduling costs. If our team arrives on site and cannot access the property or complete the work due to conditions outside our control, a trip fee may apply.
Deposits & Larger Jobs
For larger jobs or special projects, we may require a deposit to hold your date and cover materials or prep work. Deposits are non-refundable once materials are purchased or work has begun. If you need to reschedule, we will do our best to move your deposit to a new date, subject to availability.